Support
We answer by email, in Portuguese or English.
Questions and problems in the app
suporte@streamary.app
Write →Privacy and your data
privacidade@streamary.app: access, correction or deletion of your data.
Write →To speed up the answer, include
- The device and system (for example: Android TV, Windows 11, iPhone).
- The Streamary version, under About.
- What you did and the message you saw. A photo of the screen helps, as long as it doesn't show your playlist address.
Never send your playlist address, username or password. We don't need them to help, and Streamary support will never ask for them.
Before you write
Many answers are already in Help. Problems with the service your playlist comes from (expiry, password, channels down) are solved by your IPTV provider: Streamary has no access to your account with them.
Purchases and refunds go through the store you bought from (Google Play, the Microsoft Store or the App Store).